Cancelation Policy

You may cancel up to 24 hours in advance of the experience for a full refund.

Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation.
1+ (415) 747-0793

No-shows or cancellations with less than 24 hours notice will be charged the full price per person.